Novartis Patient Support™ is there for your family throughout your journey
Brady has 3 copies of SMN2 gene
Treated at 14 months old
After receiving treatment with ZOLGENSMA,
Brady received another SMA treatment.
A dedicated team for you and your patients
Novartis Patient Support is a one-on-one support offering for you and your child who has been prescribed the one-time ZOLGENSMA® (onasemnogene abeparvovec-xioi) treatment.
Once the signed Start Form and the ZOLGENSMA Prescription Form are submitted, you'll be enrolled with Novartis Patient Support and you will meet your Novartis Patient Support Case Coordinator who will be your main, dedicated point of contact. Case Coordinators can provide insurance support, financial support, and ongoing support for eligible patients prescribed ZOLGENSMA.
Dedicated assistance from Novartis Patient Support and educational resources help patients get started on treatment and support them along the way. Novartis Patient Support is not a clinical service and does not replace guidance from health care providers. Our goal is to help patients feel informed about their treatment from day one.
Case Coordinator
Answering questions related to SMA and ZOLGENSMA:
- Explaining the steps before and after treatment with ZOLGENSMA
- Helping navigate the insurance and reimbursement process, including benefits verification and prior authorization and appeals support
- Identifying financial support options and eligibility
- Tracking the ZOLGENSMA treatment from prescription to delivery to the site of administration
At Novartis Patient Support, we have one goal—to support your family throughout the treatment journey with ZOLGENSMA
Enroll in Novartis Patient Support to learn more and start receiving support and resources
Call Novartis Patient Support at 1-855-441-GENE (4363) ↗,
Monday through Friday (8:00 ᴀᴍ to 8:00 ᴘᴍ ET)
Help with paying for treatment may be available
Novartis Patient Support may help you find programs that provide additional financial resources to support you and your family. Your Case Coordinator will share information with you on available financial assistance based on your specific situation, including:
The ZOLGENSMA CopayAssist™ Program for eligible, commercially insured US residents
Novartis Patient Assistance Program for ZOLGENSMA is available for qualified patients and their families. Contact Novartis Patient Support for more information